In today's world, there's so much we can take care of online. Contact with  government agencies is also increasingly going digital. Many people find this difficult, however.

Do you need some help or do you know someone else who needs help?
Come to the library. We can help you find the information you need online and, if necessary, refer you to the right authorities for further assistance.

IDO in Nederlands

Digital Government services

Many government services can be accessed online, such as:

• Tax and allowances
• Healthcare
• Work and benefits
• Driver's licenses
• State pension (AOW)
• Traffic fines

And a lot more.

Many of these services are only accessible to people with a so called DigiD. Your DigiD is how your verifiy your identify when you are arranging your affairs online. Are you having problems applying for a DigiD, activating the DigiD app or do you need help with other online government issues? You can visit the Digital Government Information Point (in Dutch: Informatiepunt Digitale Overheid or IDO) at Centre Céramique.

Our specially trained librarians will be happy to help or refer you to the right organization.

Need help? Come see us!

This service is free, even for non-library members.

We are located on the 4th floor of Centre Céramique, and are open tuesday through friday from 1:00 - 5:00 p.m.

Make an appointment by calling our customer-service line: 043 350 5600 or send an email to

Tax consultation hours

The tax consultation hours are provided by tax law students of the Stichting First Fiscale Rechtshulp.

Geen evenementen aanwezig


No tax consultation time slots available at Centre Céramique? No worries! Trajekt also offers tax consultation hours. Click here for more information


How can we help?